Company Background
Charoen Pokphand Foods Public Company, A wholesale distribution company specializing in food and beverage products, serving a network of retailers and restaurants across the region. The company faced challenges in optimizing warehouse operations to meet increasing customer demands and seasonal fluctuations.
ERP Implementation Details
The company implemented an ERP system designed for trading businesses with a focus on warehouse management. The ERP solution included modules for inventory control, warehouse layout optimization, batch and expiry tracking, and integration with barcode scanning devices.
Challenges Addressed:
- Warehouse Organization: Inefficient warehouse layout and storage practices led to delays in order picking and fulfillment. The ERP system optimized warehouse layouts, implemented efficient picking strategies, and automated stock rotation based on expiry dates.
- Inventory Visibility: Lack of real-time inventory visibility caused inaccuracies in stock levels and difficulties in managing perishable goods. The ERP system provided accurate and real-time inventory data, enabling proactive inventory management and reducing waste.
- Batch and Expiry Tracking: Managing batch numbers and expiry dates manually was error-prone. The ERP system automated batch tracking and provided alerts for expiring inventory, ensuring product quality and compliance with regulations.
- Order Fulfillment: Manual order picking and packing processes were inefficient. The ERP system introduced mobile picking solutions and integrated barcode scanning, improving order accuracy and reducing fulfillment errors.
Results and Benefits:
- Increased warehouse productivity by 35% with optimized layouts and streamlined processes.
- Reduced stock wastage by 25% through better batch and expiry tracking.
- Improved order accuracy by 95% with barcode scanning and mobile picking solutions.
- Enhanced customer satisfaction by reducing order processing time and ensuring product quality.
These case studies highlight how ERP systems tailored for trading businesses can significantly improve operational efficiency, inventory management, and overall supply chain visibility, leading to tangible business benefits and improved customer satisfaction.
